Product Lifecycle Operations

• Monitor the various stages of the product lifecycle, including development, launch, product changes (switches), and end-of-life activities.
• Contribute to ensuring the technical and economic consistency of products in collaboration with relevant teams.
• Ensure the completeness, maintenance, updating, and archiving of project documentation.

Project Coordination

• Participate in organizing project meetings and monitoring defined milestones.
• Coordinate actions between internal and external stakeholders.
• Monitor the development of artworks.
• Track project timelines and escalate risks related to deadlines, specifications, or customer expectations.
• Manage communications with customers regarding artworks, product modifications, and the monitoring of packaging and finished goods inventories during product switches and end-of-life phases.
• Participate in lessons learned reviews (LLR) and contribute to continuous improvement of product launch processes.

Performance Monitoring

• Monitor and update key performance indicators (KPIs) related to projects.
• Contribute to the identification and implementation of continuous improvement initiatives.

Product Change Management

• Ensure the integration of regulatory and compliance updates into artworks in collaboration with the relevant departments.

Risk Management

• Identify and report risks related to the projects under their responsibility.
• Participate in the implementation of preventive action plans.
• Monitor actions aimed at mitigating project risks.

Product End-of-Life Operations

• Coordinate activities related to production discontinuation with customers, production, OTC, and other relevant departments.
• Monitor packaging, customer-specific raw material, and finished goods inventories to minimize obsolescence.
• Participate in the implementation of replacement solutions.
• Ensure effective communication with internal and external stakeholders.

Tools, Reporting and Operational Support

• Participate in the organization of launch meetings ("New Kick-off Meetings") and other required follow-up meetings.
• Provide regular project status reporting to management.
• Prepare and maintain project timelines.
• Maintain launch and project follow-up checklists.
• Identify operational issues and propose improvements to enhance service provided to customers and commercial teams.

Administrative Follow-Up and Coordination with OTC

• Ensure the creation and accuracy of product master data in the ERP system.
• Contribute to the management and reduction of slow-moving and obsolete inventory.
• Propose improvements that contribute to customer service excellence.